Privacy Policy

1. What we collect

Account information: your name, email address, account identifier, sign-in details and, where relevant, organization membership. The desktop app keeps your account details and sign-in credentials on your device so you can use it offline; signing out removes them.

Project information: the desktop app works with files on your device and keeps local working data, including conversations, page images, change history, diagnostics and separate sign-in sessions for your projects. Coding agents you connect may send code and conversation context to their providers under their own terms.

Optional desktop usage sharing: nothing is sent unless you opt in. You can change your choice in Settings, and we ask again if what we collect changes. This covers feature use, interactions, performance, project and tool setup, errors, device and software information, display settings, language, time zone and random device, project and session identifiers. These identifiers are not linked to your account.

Usage sharing also includes recordings of Fragments’ own screens with all text hidden and your project pages excluded. It does not send code, file paths or file, component and page names; prompts or agent replies; images or addresses of your project pages; or anything you type.

Feedback: we receive the message you submit, its type, app and system information, a random feedback identifier and any contact details, diagnostics or masked screenshot you choose to include. Feedback is separate from optional usage sharing.

Hosted features and connected tools: we process the repository content, code, filenames, project and design-system information needed to provide the features you request. We may retain findings, summaries, tool activity and results, including submitted or returned code in some workflows. Automated repository reports contain source-derived facts rather than whole files, source lines or function bodies.

Website use: we collect visits, clicks, navigation, scrolling, performance information and errors. Website session recordings hide information typed into forms. Cookies and browser storage help recognise returning visitors.

AI features: when you request generated themes, documentation, guidance or repairs, relevant prompts, code and project information may be sent to AI service providers. This can include component details, source paths and analysis results. Only submit information you are authorised to share.

Waitlist and updates: we store the contact information and submission details you provide and use them only to tell you about Fragments. You can ask us to remove them at any time.

Invite links: the link in your invite email holds a random code tied to your waitlist entry, used only to show you the download; that page sets no cookies and runs no analytics.

2. What we use it for

To provide the features you request, connect to tools you authorise, manage accounts and payments, send service messages, provide support and protect the service.

To understand and improve the website, diagnose failures and, when you opt in, improve the desktop app. We also measure whether advertising leads to new sign-ups.

We do not sell personal data or use your code to train machine-learning models.

3. Who we share it with

We use service providers for account authentication, hosting and storage, payments, email, analytics and error reporting, and AI-assisted features. They receive the information needed for their role. Advertising measurement is described under Cookies below.

Repository services and tools you choose to connect receive the information and results needed for your requests. Connected AI services handle that information under their own terms and privacy policies. Connecting a hosted tool does not itself give it access to local files; relevant content must be supplied to it.

4. Retention and deletion

Project files and local desktop working data remain on your device. Deleting a hosted account does not remove those local copies.

Turning off desktop usage sharing stops further collection. Its random identifiers are not linked to your account. We retain usage data only while it helps us fix and improve Fragments.

We keep hosted account and project information while your account is active. Disconnecting a repository stops new collection; disconnecting a tool stops its future access. Neither action automatically deletes information already stored, and a task expiring does not mean its records have been deleted.

Deleting your hosted account removes its stored account and project data from the live service within a reasonable period, after which it ages out of backups. You can use the available account controls or contact hello@usefragments.com to request access, correction or deletion.

5. Cookies

We use cookies and browser storage for sign-in, session state and website analytics. Analytics identifiers can recognise a returning visitor for up to a year and are not used for advertising. You can clear or block analytics cookies in your browser and the website still works.

When you successfully join the waitlist as a new subscriber, we report the sign-up to X for advertising measurement. X may read or set advertising cookies and receive your IP address, browser information and page address, including advertising click identifiers. It may associate this activity with your X account. We do not include your name, email or waitlist survey token in that event. You can clear or block X cookies in your browser. X handles this information under its privacy policy: https://x.com/en/privacy.

6. International transfers and legal bases

We operate from the United Kingdom and use service providers in other countries, including the United States, relying on standard contractual protections for transfers.

Optional desktop usage sharing relies on your consent, which you can withdraw in Settings. Accounts and the service rely on our contract with you; some records are kept to meet legal obligations; and securing the service, website analytics and fixing errors rely on our legitimate interests.

You can complain to the UK Information Commissioner’s Office or your local data-protection authority. You can also contact us at hello@usefragments.com.

7. Changes

If this policy changes materially we will update this page and its date. Continued use of the service after a change means the new policy applies.